Request a Callback

Incoming phonecalls for our lending service may go unanswered by a live-person: If you still have any unanswered questions after reviewing our FAQs and Glossary sections as well as using the 'search box' on top of this page, we'd be glad to help via email, or request a callback here, and we'll call you back ourselves.

We run a 24-hour online customer support services, but our livepersons team works from Monday to Friday 10am to 2pm, and Saturdays from 9am to 1pm (GMT). We will call you during this time. At certain times of day, callbacks may not be available due to operational constraints or technical issues.

All call backs from this service are free of charge to both land lines and mobiles.

You can also contact us by emailing us with your enquiry. Calls may be recorded and may be monitored.

 

No callback

If you do not receive a callback from us within 7 days, your callback has not been successful and you will need to try again, or send your enquiry by email.

 

Unanswered callback

We will only make one attempt to call you back. If your number is busy, or you do not answer, we will not try again later.

 

Useful Information

The FCA does not regulate some forms of buy to lets, commercial mortgages, secured loans, unsecured loans, bridging loans, trusts, agricultural loans, overseas mortgages, and conveyancing or debt management. Our lending to limited companies, incorporated partnerships and unincorporated partnerships of three or more is not regulated by the FCA.
 
Not being regulated by the FCA means that we can make our own lending decisions (incl creative credit options). All loan agreements are still subject to UK Laws and UK Courts.
 
Kindly read all our Terms and Conditions (T&Cs) carefully before you sign any Loan Agreement. If you do not understand our loan contract terms & conditions, invest in the services of a solicitor before you sign.
 
Your use of this website and/or services constitutes acceptance of our T&Cs.
 
If you disagree with our T&Cs and How We Operate, please don't use our lending services.
 

Before You Apply

You should not apply for a loan amount that you cannot comfortably afford to repay now and in the future to avoid the possibility of legal action.
 
It is an offence to knowingly give false, inaccurate or misleading information when applying for a loan. If you give such information, you may face criminal prosecution and/or civil action for the recovery of any losses incurred by us.
 
Any property used as security, which may include your home or pensions and/or business assets, may be repossessed if you do not keep up repayments on a loan or any other debts secured on it. | Our Repayment Assistance Programme is, however, available to qualified borrowers only.
 
Note: As part of our KYC and anti-fraud checks, you cannot email us from any of the free mail providers accounts as a business, including but not limited to gmail, hotmail, or yahoo. You are advised to send us an email from the email of your business or company website. If you are borrowing as a business and you don't have a website, we can't deal with you. Learn more.